There are issues reading the smartcard if the drivers for the card reader are not the correct ones. Later versions of Windows 10 are especially susceptible to this issue and can install the OmniKey 3121 as a CCID reader OmniKey 3021. Resolution Any version below NHS Credential Management v1.1.0.0 having issue with self renew operations where self-renew gets failed and card become unusable. Resolution Meeting both the ISO 14443 A/B and the ISO 15693 standards, you can be sure that this is a reliable choice of dual frequency smart card reader. The OMNIKEY 5022 CL's innovative design and compact form factor enables its use in restricted environments where computers on wheels and mobile work stations are commonly used.

Easy to install — native supported CCID drivers within the operating system eliminate the need to install drivers One of the most common reasons that smartcards fail to authenticate is due to incorrect setup of smartcard reader drivers.The error 'Failed to create keys. Please start again' can occur when attempting CMS operations on Oberthur (Series 8) smartcards if the registry has not been modified to correctly read Oberthur smartcards. The OMNIKEY® 5427 is incredibly reliable and meets both the ISO 14443 A/B and the ISO 15693 standards.This reader is most commonly used for secure print solutions, access control systems and PC login using existing credentials. Ideal choice: It can be used with standard PCs and workstations, as well as with thin and zero clients Go to Computer Configuration > Administrative Templates > System > Device Installation > Device Installation Restrictions.

Below is an example of a CIS Diagnostic Log showing this, but you may see variations depending on how many readers you have. This section steps through how to configure group policy, when applying a fix to multiple workstations in your organisation. Incorrect changes to the registry could stop your machine working. Only make changes if you know what you are doing. Your local ICT department will be able to assist otherwise. Very old version of identity agent The OMNIKEY 5022 is integrated and tested with HID Global’s ActivID ActivClient, ActivID Applets and HID Global Trusted Tag® Services. Key Features

Reader Hardware

Accessories such as an adhesive plate, screw mount and card holder options ensure perfect alignment with different use applications and their required mounting options. Once the correct drivers for the reader are installed, then the steps in the rest of this document are required to prevent Windows update from replacing the correct drivers with the incorrect Microsoft drivers again. Preconfigured: Configured for an easy output of most common credentials like common cards and use cases, so it’s ready to use, straight out of the box Easy to integrate: The keyboard wedge technology makes it ready for straightforward utilization of existing access control credentials Open Device Manager Properties window by typing Device Manager, in Windows search or by typing devmgmt.msc and hit the Enter key. This will open the Device Manager Properties Window

All versions of MS, BT Identity Agent and HSCIC Identity Agent V1 are now unwarranted, and users are strongly recommended to upgrade to the currently supported identity agent (NHS Digital IA v2). HID® is committed to assisting customers with their products throughout the product lifecycle and as products are updated and enhanced. HID provides full support for all of its products from the date of market availability until the product has been withdrawn from the market. We apply the following support coverage to the different product lifecycle phases: Open Group Policy editor, by typing Edit group policy, in Windows search or by typing gpedit.msc, and hit the Enter key. This will open Group Policy Editor. Get Registry value corrected if it has been changed due to EMIS issue with the help of your local ICT department. More details can be found on Identity Agent Administrator guide.Leverages existing infrastructure — extends the usage of your existing physical access cards to computer log-in, as well as network and cloud access These errors are often intermittent (happening sometimes, but not always) or sudden (it worked fine the day before). If this is the case, it is highly likely that the smartcard reader driver has been overwritten as a result of an automatic update. IT teams Issues with performing CMS operations on Oberthur (Series 8) smartcards, including issuance, repair, and renewal. Typical errors include: Look at the broken spring registry details in the report. If the value is set to True in either HKLM or Group Policy, this could be the issue. Resolution Leverage existing employee badge: It helps you use existing physical access cards for other access purposes as well, such as computer log-in, network and cloud access